Zhang Wenjing*, Li Dong. (2022), Impact of IT identity on consumer negatively-valenced engagement in mobile medical consultation: from consumer experience perspective[J], Industrial Management & Data Systems, 122(11):2508-2539. (SCI, JCR, Q1) Zhang Wenjing*, Wang Mengdi, Li Dong. (2024), Consumer resistance to mobile health consultation: The role of IT affordance and IT identity[J]. Aslib Journal of Information Management. DOI: 10.1108/AJIM-01-2024-0036. (SSCI, JCR, Q2) Zhang Wenjing*, Wang Mengdi, Li Dong. (2024), Is the price really high? Investigating the influence of price unfairness perception on patient engagement[C]. ISMS Marketing Science Conference. Zhang Wenjing*, Li Dong. (2023), Value co-destruction in mobile medical consultation services: Exploring the role of platform misbehavior[C], 11th China Marketing International Conference. |